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Media News - Friday, May 09, 2008

Britain’s ITV fined GBP 5.67m over phone-in fiasco

British broadcaster ITV was fined a record GBP 5.67m (EUR 7.2m) Thursday for misleading viewers over premium rate TV phone-in services, industry regulator Ofcom said. Britain’s biggest commercial television network temporarily suspended all premium-rate interactive services last year after it emerged that more than a million viewers were unfairly charged for entering phone-in competitions. Ofcom, unveiling its report into the fiasco, said ITV had been guilty of ‘some of the most serious breaches’ of the watchdog’s code and ordered it to broadcast on-air apologies to viewers. In a separate statement, ITV accepted the findings, apologised again for its actions and said the group had since overhauled its telephone systems. Last year, programmes screened by a string of British television channels were probed amid claims that they had breached guidelines on premium-rate phone lines. ITV’s fine, meanwhile, was almost triple the previous record punishment of GBP 2m that was handed to British breakfast television broadcaster GMTV last year over a similar phone-in scandal. ITV has already offered to pay GBP 7.8m in compensation to viewers affected by the rigged phone-ins. (AFP via Media Network Weblog)

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